All natural stone products are a gift of Mother Nature. As a result, it is an inherent characteristic of all these natural formed products that there will be variations in colour, shade, pattern, veining and texture. The stone may also have pits, fissures and fragmentation which are not apparent in images, samples or in previous installations.
All Natural stone is porous and the level of porosity will vary from one stone to another. Regardless the level of porosity, staining will occur if the stone is not sealed and protected correctly. Please ask our staff for information on sealing products suitable for your product. at the outset. Quality Exteriors expressly excludes all responsibility and liability for any staining or damage caused or partially caused, or contributed to, by inadequate sealing or inappropriate sealing products/methods.
Quality Exteriors reserves the right to refuse to accept any return of product.